“The quality of the build and the professionalism was second to none”
Stonegate, the UK’s most trusted provider of specialist stone fabricating and cutting products, approached us to help with their first exhibition, the Natural Stone Show.
Ben Campbell, Head of Marketing & Communications emphasises the importance of getting it right: “As market-leader, all eyes were on us and there were huge expectations both internally and in the marketplace.”
From the outset, our approach to the exhibition stand development inspired the client with confidence: “Merit’s pitch captured the spirit of our business, they gave a convincing rationale but most-importantly they came to the table with a succinct and rounded set of plans.” After seeing this potential, awarding us the business was a “no-brainer”.
Ben describes seeing the stand for the first time as “a real treat.” He said: “Not only did it exactly reflect what we’d seen on the plans throughout the process, but the quality of the build and the professionalism of the builders was second to none.”
As a result, our approach ensured the stand matched the client’s expectations and “truly wowed” visitors attending the show.
Ben said: “The organisation and stress involved in managing something as big as a trade show cannot be underestimated. Merit have this at the forefront of their minds at all times, they constantly look for ways to take the pressure off and I found myself leaning on the team for their expertise throughout this project.”
In particular, Ben referenced our use of project management software, which helped him understand key milestones and actions.
He said: “I knew at every stage during the process the tasks lying with me and had a transparent view of potential pinch points which I could manage in order to keep everything moving.”
And would Stonegate recommend us to other businesses?
“Certainly. Merit delivered on their promises throughout the project and I always felt as though I was in good hands. They provided a comprehensive, professional and high-quality solution.”
Stonegate – https://www.stonegatetooling.com/